Frequently Asked Questions
Everything you need to know about shopping with CEI.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Depending on your location, delivery usually takes between 3 to 7 business days for standard shipping.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
CEI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do you ensure product quality?
Every product at CEI undergoes a rigorous quality control inspection before it reaches our warehouse to ensure it meets our high standards for durability and performance.